Jeff are you able to help me resolve the backlog of requeued packages? Some will relate to tests and training but others to patrols and I obvs can’t tell which, so I’m reluctant to just be deleting them. I can’t bulk select packages to delete them anyway so that would be a long task one by one. Is there something I can do in Desktop to reestablish the link between these packages and their patrols? On occasion I’ve found that editing start/end times of patrols has enabled packages to come through but it takes quite a lot of work to figure out whcih patrol a stuck package might relate to. And sometimes sorting one package has the enabled other stuc ones to come through. And/or, can you provide me with a download of the stuck packages so perhaps I can work from the json files myself? Again, I can only download one at a time so it’s a major task to try and get them all. I would really need the file name as appears on the queue (i.e. date/time uploaded to connect) to be associated with the files if this was possible, just so I can keep track. The name that is used when I download a package doesn’t mean much to me unless you can tell me that I can convert it to the upload date/time?