Importing Patrols from SMART 7.5.2 to SMART 6.3.0

SMART Community Forum
1

Hello everyone, i am trying to move a few patrols (collected and downloaded using SMART 7.5.2) to SMART 6.3.0 but im getting the error in the picture attached. Is there a way i can move these patrols without getting this error?

patrol error
patrol error849×411 52.5 KB

2

Hello Mwango,
Because there are changes with the data across versions of SMART, you will not be able to import your patrol data from SMART 7.5.2 into a CA on SMART 6.3.0. You will first need to upgrade that CA to 7.5.2, and then you will be able to import that data.

Regards,
Matt

3

Alright, Thank you very much Matt.