Is there any drawback of using cloud hosting instead of physical server?

Hello SMART Community,

The question above is one we often receive so we created a short document to discuss Cloud vs on-premise servers and compare pros and cons, see link here - SMART Connect server considerations_v1 - Google Docs

Thanks

Monica

The experience to date is pretty conclusive: the hosted solution is cheaper (free), more secure (hosted in a Microsoft data center, subject to hundreds of daily security checks), and provides a far better experience (the small number of on-premise Connect deployments generate a disproportionate number of support request and some places unnecessary struggle to manage the server when they don’t need to).

Some organizations, for legal or other reasons, need to host on-premise and we will continue to support them and to work to make the on-premise experience as good as the hosted one - but for the foreseeable future, if you have the option, run SMART Connect on the partnership hosted cloud service.

Hey Monica! Thanks for sharing the document on cloud vs on premise servers – it’s always a hot topic in the SMART Community. The comparison of on premise vs cloud based solutions in your document is a valuable resource, helping us navigate the intricacies of server considerations.