Hello. Some people from my agency have been having the same problem while trying to load the Agencies and Ranks list.
I was guessing there was something wrong being done, so I asked them both to start over from the download (even though they had already started over many times before).
They did all the basic steps again, except this time they decompressed the file on the Documents folder (previously one of them was using the Downloads folder and the other the Desktop). And then it just worked.
So two of the three cases were solved this way, and I’m guessing it will be the same with the third one, but I still can’t understand why.
Thanks a lot! I hope you can shed some light on what’s going on or at least that this magic trick works for someone else.
This is the error message: