New SMART user login denied

Hi Community,
I know I must be doing something wrong, and it’s a simple fix but I cannot login to the desktop with a new user. The user is listed as an employee and a SMART user but when I type their details in the username and password fields I get a message saying they are no registered users. What have I done wrong, or forgeting to do? Please help if you can.

Best,

Adam

Apparently it’s working now and the new user is in! Not sure why it wouldn’t work before. Thanks anyway

4 Likes