I am involved in a number of SMART projects in Central Asia and recently participated in SMART meetings with participants from many SMART sites from this region. Everybody in the region is using SMART 6.3. A major issue that SMART users discuss is the problem that phones go to sleep in spite of using phone settings to prevent this. When installing SMART Mobile with APK 385, permission is automatically asked to keep SM active in the background, but it does not work; the phones go to sleep and then track recording is interrupted. Most sites use blackview phones, and most BV phones can be set to not close the screen for 30 minutes maximum (only a few models can be set to never close the screen). Therefore many sites have tried to solve the problem by installing a phone app that keeps the screen always on. This works, but it empties the battery and you have to be careful not to touch the screen and do something you do not intend to do.
My question: is there a combination of phone model, phone settings, APK version, SM GPS settings that solves this problem?
There are several battery settngs in newer versions of android that accomplish this. You have to turn off Intelligent Power Saving and Battery Manager. Exactly where these are differs from device to device.these settings work alsonf with the option to allow smart to run in the background to keep the track log on
Thanks for helping out. I understand what you mean by turn off the “Intelligent Power Saving”. But I don’t understand what you mean with switching off the “Battery Manager”. Maybe you meant that in the battery settings I should switch off “Battery Saver”?
Hi Rich, I checked with one project in Turkmenistan, where BV6600 phones are used, and there is a problem with the phones stopping recording the track although Battery Saver is turned off and SM is in the list of apps for which the battery should not economise.
Even if other apps don’t use GPS they can interrupt the tracklog. Is it an option to use kiosk mode? We have found that this, along with the battery settings already mentioned, is very reliable.
I would like to know if a solution has been developed for the issue of smartphones that exit SMART Mobile after 10 minutes of inactivity?
Is there now an APK that solves it?
Which current Blackview models do not have the issue?
For me the issue is limited to a number of BV models with Android 12. The BV Android 10 phones work well. A colleague in Turkmenistan developed a solution for BV4900Pro phones that involves replacing Android 12 with Android 10. However, the procedures is complicated and requires use of a Windows 7 computer.
Great this finally solves the problem, at least for 6 BV6600 phones that I have at home. I will check with my colleagues to see if this also solves the problem with BV4900s, BV4900Pro and BV5300 phones that are used at projects I am involved in. I don’t have any of these problem phones at home. It is probably a good idea to announce this solution a bit more prominently. I know that various projects that I am not involved in also struggled with this issue, and I am sure not everybody is aware of this solution.
