Connect query CSV output

Hi,

We have had some issues with our queries on Connect for quite some time now.
All observation queries that are run via Connect results in text output, however it only includes column headers and not the actual data.
I have done multiple tests over multiple CAs, creating different queries. But they all show incorrect outputs. When I run the query in the CA itself, it works fine.

Can someone looks into our Connect queries and see what the error is?

Thanks!
Kind regards,
Elke

please provide a screenshot of the query results from connect

Based on my experience, if no data is found, there will only be the header.

Please check your date range of query.

Hi,
I only see the column header, while there should be data in there.
I checked for multiple date ranges.

Hi,
Can anyone help with this error on query outputs on Connect? Why does it only result in headers instead of actual data?
@LiliSadikin @jsimfukwe

Hi Elke,

Are you getting the same result when you use other output formats? In the meantime, we are checking if there are any errors on the server side.

James

Hi James,
Yes so both csv and HTML yield problems. Only the headers show, no actual data rows.

Kind regards, Elke

@jsimfukwe - Is this maybe the same error/issue we’ve been discussing here: Report on Desktop vs on Connect Dashboard