Necesito ayuda, he tratado de realizar descarga de AC desde SMART Connect.
Al ingresar mi usuario y clave connect (administrador a nivel central, mas de 20 AC), me sale el siguiente error (ver imagen), he intentado más de 20 veces, no me permite tener acceso para la descarga de las AC.
If you log into the SMART Connect website and go to the Conservation Areas page, are you able to download the ACs from there by clicking the download button next to them? I suspect that your Connect user doesn’t have the correct permissions to access and download those ACs. Could you let me know (sharing a screenshot would be best) which specific permissions are assigned to your Connect user?
Based on that user’s Administrator permissions, I don’t see any reason why it wouldn’t be able to download the CAs as long as the Connect settings are correct. Could you share the error log, in case that provides any insight into the error you’re receiving?