I am trying to create a new basemap from a set of shapefiles. I add the shapefiles in as additional layers > data sources > files. Then when I try to save the map as a new map the layers in the map all disappear.
After saving, have you tried loading another basemap and then reloading the one you were trying to create? Or have you tried closing and restarting the SMART instance and seeing whether the layers were still there?
Closing SMART and logging back in, or switching to a different map, then switching back results in the same return to a blank map that lacks all the edits done to add the layers. The work has been lost. Is it worth sending a bug report?
@LiliSadikin@Tony - We’ve escalated this separately. Tony please provide the error log in the message I tagged you in. We’ll circle back with the resolution.