Error datos en cola y sincronización connect

[yaraya]

Hola,

Tengo un problema con el procesamiento de datos en cola, tengo este tipo de mensaje constantemente durante el procesamiento, me genera ese mensaje cada segundo y debo estar pendiente para que continue el proceso sin problemas, pero al parecer quedan datos en cola sin procesar.

“99 elementos en datos en cola de SMART connect esperando a ser procesados”, pero ya fueron procesados y continúan generando error.

Dice que no se pudo procesar ningún dato.

En algunos casos si aparecen procesados, pero de igual modo tengo el mensaje de “advertencia” y vuelven a la cola de procesamiento.

Además, cuando intento sincronizar con el servidor, me genera un mensaje adicional.

Adjunto el registro de errores.
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[drew.cronin]

@yaraya Thanks for this.

For the first one (“99 elementos en datos en cola de SMART connect esperando a ser procesados”, pero ya fueron procesados y continúan generando error.) - this can happen if you have lots of track points in a single location…so that when you import, SMART has a hard time parsing the overlapping points/tracks. This theoretically has been resolved in the most recent versions of SMART and SMART Mobile, but it can also be helped by tweaking track log timings and minimizing times where the track log is taking lots of points while the users are stationary. You can also clear those elements from the queue, so you don’t keep processing them again and again.

On the second one - I’m not sure, but you may just want replace your CA with the CA from connect via the Connect → Advanced menu. Before that, maybe can you send your full error log?

[yaraya]

Hola Drew,

Gracias por su respuesta.

En mi proyecto siempre sucederá que se realicen muchos tracks en la misma ubicación, ya que recorremos las carreteras en busca de atropellos de vida silvestre hasta 6 veces en una semana. Como puedo ajustar los tiempos del registros?

El SMART desktop, mobile y connect se actualizan automaticamente o debo de hacerlo de manera manual?
Actualmente mi version SMART desktop es 7.5.9, mi versión SMART mobile no puedo comprobarla actualmente ya que se encuentra en campo y mi versión connect es 7.5.7, hay algún problema con estas diferencias?

Si borro los elementos de la cola, no hay problema con los datos de las patrullas originales?

En el segundo caso, cada vez que trabajo en el procesamiento de los datos, al finalizar el día doy clic en el menú Connect - Sincronizar todos los cambios a/desde Connect. Pero es cuando me surge el error al finalizar. Es posible que este realizando mal la sincronización?

Adjunto registro de errores completo.

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[drew.cronin]

Quickly will try to answer:

1) En mi proyecto siempre…

• This shouldn’t be a problem, as driving along the road at different times/dates will have clearly different date/time stamps. It’s when there are lots of points in one location when the GPS is bouncing around at the roughly the same date/time that is more of an issue, e.g., you leave a patrol running with the device in your house and the track log takes points every 1 second.

2) Como puedo ajustar los tiempos del registros?

• You can adjust those in Field Data → SMART Mobile → SMART Mobile Device Settings. Then changing the GPS settings and ensuring those device settings are the one used in the package you’re collecting data with.

3) El SMART desktop, mobile y connect se actualizan automaticamente o debo de hacerlo de manera manual?

• What do you mean by update automatically? Any time you make a change in the desktop, you need to ensure that it is synced with Connect. If there are bad points / data that can’t be processed in your data queue, you can clear your data queue in the data queue page on Connect so you don’t continue to see the same errors repeatedly.

4) Actualmente mi version SMART desktop es 7.5.9, mi versión SMART mobile no puedo comprobarla actualmente ya que se encuentra en campo y mi versión connect es 7.5.7, hay algún problema con estas diferencias?

• This should not be a problem. Connect v7.5.7 is normal and compatible with 7.5.9.

5) Si borro los elementos de la cola, no hay problema con los datos de las patrullas originales?

• You shouldn’t but you should review the patrols those errors are linked to and try to confirm all expected data are there. If it looks like there is an issue, let us know. Generally speaking, you should be fine, but I hesitate to say to get rid of data without checking first.

6) En el segundo caso…

• You should sync regularly and often - especially when processing any data. It’s good practice to do this when open and closing SMART, as well as throughout your work. You’re saying you’re getting the error still when you try to sync?

[yaraya]

Hola,

Gracias por su ayuda.

Punto 1 y 2: solucionado.

Punto 3: Me refiero a la actualización de las nuevas versiones de la aplicación para cada dispositivo.

Punto 5: Como puedo borrar los datos en cola? Debo seleccionar uno por uno y dar clic en eliminar selección?

Punto 6: Efectivamente eso he realizado, he tratado de sincronizar cada vez que realizo algun cambio en los datos, pero si me genera el error en la sincronización.

[yaraya]

Hola, tengo el mismo problema, es posible que puedan revisar por ustedes mismos?

Adjunto registro de errores del 10 de octubre.

!ENTRY org.eclipse.ui 2 0 2024-10-10 10:03:27.786

!MESSAGE Warnings while parsing the commands from the ‘org.eclipse.ui.commands’ and ‘org.eclipse.ui.actionDefinitions’ extension points.

!SUBENTRY 1 org.eclipse.ui 2 0 2024-10-10 10:03:27.787

!MESSAGE Commands need a name: plug-in=‘org.wcs.smart.i2.migrate’

!SESSION 2024-10-10 13:18:27.415 -----------------------------------------------

eclipse.buildId=unknown

java.version=12.0.2

java.vendor=Oracle Corporation

BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=es_CR

Command-line arguments: -os win32 -ws win32 -arch x86_64

!ENTRY org.eclipse.ui 2 0 2024-10-10 13:18:38.164

!MESSAGE Warnings while parsing the commands from the ‘org.eclipse.ui.commands’ and ‘org.eclipse.ui.actionDefinitions’ extension points.

!SUBENTRY 1 org.eclipse.ui 2 0 2024-10-10 13:18:38.164

!MESSAGE Commands need a name: plug-in=‘org.wcs.smart.i2.migrate’

!ENTRY org.eclipse.ui 2 0 2024-10-10 13:19:24.474

!MESSAGE Warnings while parsing the commands from the ‘org.eclipse.ui.commands’ and ‘org.eclipse.ui.actionDefinitions’ extension points.

!SUBENTRY 1 org.eclipse.ui 2 0 2024-10-10 13:19:24.474

!MESSAGE Commands need a name: plug-in=‘org.wcs.smart.i2.migrate’

!ENTRY org.locationtech.udig.libs 2 0 2024-10-10 13:19:35.173

!MESSAGE 2024-10-10 13:19:35 i18n - RESTEASY004687: Closing a class org.jboss.resteasy.client.jaxrs.engines.ApacheHttpClient43Engine instance for you. Please close clients yourself.

!ENTRY org.locationtech.udig.project 1 0 2024-10-10 13:28:46.593

!MESSAGE After 2 seconds unable to cancel Waypoint Renderer

!ENTRY org.locationtech.udig.project 1 0 2024-10-10 14:22:36.309

!MESSAGE After 2 seconds unable to cancel cob 2010 Renderer

!ENTRY org.locationtech.udig.project 1 0 2024-10-10 14:22:36.311

!MESSAGE After 2 seconds unable to cancel Track Ruta 160 Paquera-Playa Naranjo Renderer

!ENTRY org.locationtech.udig.project 1 0 2024-10-10 14:22:36.312

!MESSAGE After 2 seconds unable to cancel Todas las Capas Renderer

!ENTRY org.locationtech.udig.project 1 0 2024-10-10 14:22:36.848

!MESSAGE After 2 seconds unable to cancel cob 2010 Renderer

!ENTRY org.locationtech.udig.project 1 0 2024-10-10 14:22:36.849

!MESSAGE After 2 seconds unable to cancel Todas las Capas Renderer

!ENTRY org.locationtech.udig.project 1 0 2024-10-10 14:22:38.441

!MESSAGE After 2 seconds unable to cancel cob 2010 Renderer

!ENTRY org.locationtech.udig.project 1 0 2024-10-10 14:22:38.442

!MESSAGE After 2 seconds unable to cancel Todas las Capas Renderer

!ENTRY org.eclipse.ui 4 0 2024-10-10 16:37:46.555

!MESSAGE Unhandled event loop exception

!STACK 0

org.eclipse.swt.SWTException: Failed to execute runnable (org.eclipse.swt.SWTError: No more handles)

at org.eclipse.swt.SWT.error(SWT.java:4875)

at org.eclipse.swt.SWT.error(SWT.java:4790)

at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:188)

at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4001)

at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3629)

at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$5.run(PartRenderingEngine.java:1157)

at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:338)

at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(PartRenderingEngine.java:1046)

at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(E4Workbench.java:155)

at org.eclipse.ui.internal.Workbench.lambda$3(Workbench.java:644)

at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:338)

at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:551)

at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:156)

at org.wcs.smart.SmartApp.start(SmartApp.java:47)

at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:203)

at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134)

at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:401)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:255)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.base/java.lang.reflect.Method.invoke(Method.java:567)

at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:653)

at org.eclipse.equinox.launcher.Main.basicRun(Main.java:590)

at org.eclipse.equinox.launcher.Main.run(Main.java:1461)

Caused by: org.eclipse.swt.SWTError: No more handles

at org.eclipse.swt.SWT.error(SWT.java:4901)

at org.eclipse.swt.SWT.error(SWT.java:4790)

at org.eclipse.swt.SWT.error(SWT.java:4761)

at org.eclipse.swt.widgets.Widget.error(Widget.java:432)

at org.eclipse.swt.widgets.Control.createHandle(Control.java:716)

at org.eclipse.swt.widgets.Scrollable.createHandle(Scrollable.java:145)

at org.eclipse.swt.widgets.Composite.createHandle(Composite.java:294)

at org.eclipse.swt.widgets.Control.createWidget(Control.java:750)

at org.eclipse.swt.widgets.Scrollable.createWidget(Scrollable.java:160)

at org.eclipse.swt.widgets.Control.(Control.java:114)

at org.eclipse.swt.widgets.Scrollable.(Scrollable.java:85)

at org.eclipse.swt.widgets.Composite.(Composite.java:99)

at org.wcs.smart.connect.dataqueue.internal.ui.TableProgressWidget.(TableProgressWidget.java:49)

at org.wcs.smart.connect.dataqueue.internal.ui.DataQueueTable$6.update(DataQueueTable.java:217)

at org.eclipse.jface.viewers.ViewerColumn.refresh(ViewerColumn.java:144)

at org.eclipse.jface.viewers.AbstractTableViewer.doUpdateItem(AbstractTableViewer.java:396)

at org.eclipse.jface.viewers.StructuredViewer$UpdateItemSafeRunnable.run(StructuredViewer.java:427)

at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:45)

at org.eclipse.jface.util.SafeRunnable.run(SafeRunnable.java:174)

at org.eclipse.jface.viewers.StructuredViewer.updateItem(StructuredViewer.java:2111)

at org.eclipse.jface.viewers.AbstractTableViewer.internalRefreshAll(AbstractTableViewer.java:680)

at org.eclipse.jface.viewers.AbstractTableViewer.internalRefresh(AbstractTableViewer.java:618)

at org.eclipse.jface.viewers.AbstractTableViewer.internalRefresh(AbstractTableViewer.java:610)

at org.eclipse.jface.viewers.AbstractTableViewer.lambda$0(AbstractTableViewer.java:572)

at org.eclipse.jface.viewers.StructuredViewer.preservingSelection(StructuredViewer.java:1400)

at org.eclipse.jface.viewers.StructuredViewer.preservingSelection(StructuredViewer.java:1361)

at org.eclipse.jface.viewers.AbstractTableViewer.inputChanged(AbstractTableViewer.java:572)

at org.eclipse.jface.viewers.ContentViewer.setInput(ContentViewer.java:282)

at org.eclipse.jface.viewers.StructuredViewer.setInput(StructuredViewer.java:1634)

at org.wcs.smart.connect.dataqueue.internal.ui.DataQueueTable.setInput(DataQueueTable.java:134)

at org.wcs.smart.connect.dataqueue.internal.ui.DataQueueView.buildLocalContent(DataQueueView.java:659)

at org.wcs.smart.connect.dataqueue.internal.ui.DataQueueView$3$1.run(DataQueueView.java:196)

at org.eclipse.ui.internal.PendingSyncExec.run(PendingSyncExec.java:68)

at org.eclipse.ui.internal.UILockListener.doPendingWork(UILockListener.java:171)

at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:40)

at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:185)

… 23 more