Hey,
I am encountering an issue with patrol summary queries. For example, when querying the number of patrols per month. The values are shifted by one month—for example, the data for June appears under July, July’s data appears under August, and so on. However, when I export the data to an Excel file, the values are correctly aligned with their corresponding months.
Any idea about why this happens?
Jackie
Hi Jackie,
This looks like a bug.
Could you please tell me what version you’re currently running?
The first step for checking for a fix is to make sure you’re updated to the latest version (see: File > Check for Updates). Note, if you’re using Connect you’ll need to align the versions.
Would it be possible to update and to re-try and then share the results here along with an error log if the issue persists?
Cheers,
Alex
Hey Alex,
We are using SMART 7.5.10
I have already checked the updates, and we are not using Connect
The error persists. I was worried that if the reports use the queries, the results in the report will also be wrong, but I tried and seems that the error doesnt occur in the reports.
This is the error log I got today, but i guess it doesnt reflect the error i have described.
!SESSION 2024-08-15 08:30:04.845 -----------------------------------------------
eclipse.buildId=unknown
java.version=12.0.2
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=es_EC
Command-line arguments: -os win32 -ws win32 -arch x86_64
!ENTRY org.eclipse.ui 2 0 2024-08-15 08:30:09.561
!MESSAGE Warnings while parsing the commands from the ‘org.eclipse.ui.commands’ and ‘org.eclipse.ui.actionDefinitions’ extension points.
!SUBENTRY 1 org.eclipse.ui 2 0 2024-08-15 08:30:09.561
!MESSAGE Commands need a name: plug-in=‘org.wcs.smart.i2.migrate’
!ENTRY org.eclipse.ui 2 0 2024-08-15 08:30:44.779
!MESSAGE Warnings while parsing the commands from the ‘org.eclipse.ui.commands’ and ‘org.eclipse.ui.actionDefinitions’ extension points.
!SUBENTRY 1 org.eclipse.ui 2 0 2024-08-15 08:30:44.779
!MESSAGE Commands need a name: plug-in=‘org.wcs.smart.i2.migrate’
!ENTRY org.eclipse.equinox.p2.core 4 0 2024-08-15 09:20:25.400
!MESSAGE Provisioning exception
!STACK 1
org.eclipse.equinox.p2.core.ProvisionException: No se encuentra ningún repositorio en https://smartupdatesite.z13.web.core.windows.net/updatesite/7.5/org.wcs.smart.translations.updatesite-7.5.9-04232024.
at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.fail(AbstractRepositoryManager.java:396)
at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.loadRepository(AbstractRepositoryManager.java:700)
at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.loadRepository(MetadataRepositoryManager.java:110)
at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.loadRepository(MetadataRepositoryManager.java:105)
at org.eclipse.equinox.internal.p2.metadata.repository.CompositeMetadataRepository.addChild(CompositeMetadataRepository.java:171)
at org.eclipse.equinox.internal.p2.metadata.repository.CompositeMetadataRepository.(CompositeMetadataRepository.java:113)
at org.eclipse.equinox.internal.p2.metadata.repository.CompositeMetadataRepositoryFactory.load(CompositeMetadataRepositoryFactory.java:124)
at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.factoryLoad(MetadataRepositoryManager.java:63)
at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.loadRepository(AbstractRepositoryManager.java:775)
at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.loadRepository(AbstractRepositoryManager.java:676)
at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.loadRepository(MetadataRepositoryManager.java:110)
at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.loadRepository(MetadataRepositoryManager.java:105)
at org.eclipse.equinox.p2.ui.LoadMetadataRepositoryJob.doLoad(LoadMetadataRepositoryJob.java:126)
at org.eclipse.equinox.p2.ui.LoadMetadataRepositoryJob.runModal(LoadMetadataRepositoryJob.java:110)
at org.eclipse.equinox.internal.p2.ui.sdk.PreloadingRepositoryHandler$1.runModal(PreloadingRepositoryHandler.java:84)
at org.eclipse.equinox.p2.operations.ProvisioningJob.run(ProvisioningJob.java:188)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:63)
!SUBENTRY 1 org.eclipse.equinox.p2.metadata.repository 4 1000 2024-08-15 09:20:25.401
!MESSAGE No se encuentra ningún repositorio en https://smartupdatesite.z13.web.core.windows.net/updatesite/7.5/org.wcs.smart.translations.updatesite-7.5.9-04232024.
!ENTRY org.eclipse.equinox.p2.core 4 0 2024-08-15 09:20:26.005
!MESSAGE Provisioning exception
!STACK 1
org.eclipse.equinox.p2.core.ProvisionException: No se encuentra ningún repositorio en jar:file:./updatesite/smartutils_7.5.8-01182024.zip!/org.wcs.smart.utils.updatesite-7.5.8-01182024.
at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.fail(AbstractRepositoryManager.java:396)
at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.loadRepository(AbstractRepositoryManager.java:700)
at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.loadRepository(MetadataRepositoryManager.java:110)
at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.loadRepository(MetadataRepositoryManager.java:105)
at org.eclipse.equinox.internal.p2.metadata.repository.CompositeMetadataRepository.addChild(CompositeMetadataRepository.java:171)
at org.eclipse.equinox.internal.p2.metadata.repository.CompositeMetadataRepository.(CompositeMetadataRepository.java:113)
at org.eclipse.equinox.internal.p2.metadata.repository.CompositeMetadataRepositoryFactory.load(CompositeMetadataRepositoryFactory.java:124)
at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.factoryLoad(MetadataRepositoryManager.java:63)
at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.loadRepository(AbstractRepositoryManager.java:775)
at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.loadRepository(AbstractRepositoryManager.java:676)
at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.loadRepository(MetadataRepositoryManager.java:110)
at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.loadRepository(MetadataRepositoryManager.java:105)
at org.eclipse.equinox.p2.ui.LoadMetadataRepositoryJob.doLoad(LoadMetadataRepositoryJob.java:126)
at org.eclipse.equinox.p2.ui.LoadMetadataRepositoryJob.runModal(LoadMetadataRepositoryJob.java:110)
at org.eclipse.equinox.internal.p2.ui.sdk.PreloadingRepositoryHandler$1.runModal(PreloadingRepositoryHandler.java:84)
at org.eclipse.equinox.p2.operations.ProvisioningJob.run(ProvisioningJob.java:188)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:63)
!SUBENTRY 1 org.eclipse.equinox.p2.metadata.repository 4 1000 2024-08-15 09:20:26.005
!MESSAGE No se encuentra ningún repositorio en jar:file:./updatesite/smartutils_7.5.8-01182024.zip!/org.wcs.smart.utils.updatesite-7.5.8-01182024.
!ENTRY org.eclipse.equinox.p2.core 4 0 2024-08-15 09:20:28.222
!MESSAGE Provisioning exception
!STACK 1
org.eclipse.equinox.p2.core.ProvisionException: No se encuentra ningún repositorio en jar:file:./updatesite/smartutils_7.5.8-01182024.zip!/org.wcs.smart.utils.updatesite-7.5.8-01182024.
at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.fail(AbstractRepositoryManager.java:396)
at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.loadRepository(AbstractRepositoryManager.java:700)
at org.eclipse.equinox.internal.p2.artifact.repository.ArtifactRepositoryManager.loadRepository(ArtifactRepositoryManager.java:131)
at org.eclipse.equinox.internal.p2.artifact.repository.ArtifactRepositoryManager.loadRepository(ArtifactRepositoryManager.java:125)
at org.eclipse.equinox.internal.p2.artifact.repository.CompositeArtifactRepository.load(CompositeArtifactRepository.java:496)
at org.eclipse.equinox.internal.p2.artifact.repository.CompositeArtifactRepository.addChild(CompositeArtifactRepository.java:177)
at org.eclipse.equinox.internal.p2.artifact.repository.CompositeArtifactRepository.(CompositeArtifactRepository.java:99)
at org.eclipse.equinox.internal.p2.artifact.repository.CompositeArtifactRepositoryFactory.load(CompositeArtifactRepositoryFactory.java:120)
at org.eclipse.equinox.internal.p2.artifact.repository.ArtifactRepositoryManager.factoryLoad(ArtifactRepositoryManager.java:92)
at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.loadRepository(AbstractRepositoryManager.java:775)
at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.loadRepository(AbstractRepositoryManager.java:676)
at org.eclipse.equinox.internal.p2.artifact.repository.ArtifactRepositoryManager.loadRepository(ArtifactRepositoryManager.java:131)
at org.eclipse.equinox.internal.p2.artifact.repository.ArtifactRepositoryManager.loadRepository(ArtifactRepositoryManager.java:125)
at org.eclipse.equinox.internal.p2.touchpoint.eclipse.Util.getRunnableRepositories(Util.java:175)
at org.eclipse.equinox.internal.p2.touchpoint.eclipse.Util.getAggregatedBundleRepository(Util.java:166)
at org.eclipse.equinox.internal.p2.extensionlocation.Activator.getBundlePoolRepository(Activator.java:85)
at org.eclipse.equinox.internal.p2.extensionlocation.BundlePoolFilteredListener.(BundlePoolFilteredListener.java:30)
at org.eclipse.equinox.internal.p2.extensionlocation.SiteListener.synchronizeRepositories(SiteListener.java:114)
at org.eclipse.equinox.internal.p2.extensionlocation.ExtensionLocationMetadataRepository.ensureInitialized(ExtensionLocationMetadataRepository.java:68)
at org.eclipse.equinox.internal.p2.extensionlocation.ExtensionLocationMetadataRepository.getProperties(ExtensionLocationMetadataRepository.java:177)
at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.addRepository(AbstractRepositoryManager.java:132)
at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.loadRepository(AbstractRepositoryManager.java:682)
at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.loadRepository(MetadataRepositoryManager.java:110)
at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.loadRepository(MetadataRepositoryManager.java:105)
at org.eclipse.equinox.p2.engine.ProvisioningContext.loadMetadataRepository(ProvisioningContext.java:233)
at org.eclipse.equinox.p2.engine.ProvisioningContext.getLoadedMetadataRepositories(ProvisioningContext.java:211)
at org.eclipse.equinox.p2.engine.ProvisioningContext.getMetadata(ProvisioningContext.java:299)
at org.eclipse.equinox.internal.p2.director.SimplePlanner.updatesFor(SimplePlanner.java:1000)
at org.eclipse.equinox.p2.operations.UpdateOperation.updatesFor(UpdateOperation.java:144)
at org.eclipse.equinox.p2.operations.UpdateOperation.computeProfileChangeRequest(UpdateOperation.java:180)
at org.eclipse.equinox.p2.operations.UpdateOperation.lambda$0(UpdateOperation.java:315)
at org.eclipse.equinox.internal.p2.operations.SearchForUpdatesResolutionJob.runModal(SearchForUpdatesResolutionJob.java:41)
at org.eclipse.equinox.p2.operations.ProfileChangeOperation.resolveModal(ProfileChangeOperation.java:118)
at org.eclipse.equinox.internal.p2.ui.sdk.UpdateHandler.doPostLoadBackgroundWork(UpdateHandler.java:80)
at org.eclipse.equinox.internal.p2.ui.sdk.PreloadingRepositoryHandler$1.runModal(PreloadingRepositoryHandler.java:88)
at org.eclipse.equinox.p2.operations.ProvisioningJob.run(ProvisioningJob.java:188)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:63)
!SUBENTRY 1 org.eclipse.equinox.p2.artifact.repository 4 1000 2024-08-15 09:20:28.222
!MESSAGE No se encuentra ningún repositorio en jar:file:./updatesite/smartutils_7.5.8-01182024.zip!/org.wcs.smart.utils.updatesite-7.5.8-01182024.
Best,
Jackie
Hi Jackie,
I just wanted to let you know that I’ve submitted a ticket for this issue.
I hope to be able to provide an update soon.
Cheers,
Alex
