Error message when trying to run a report.I am currently requesting help from the community


Are you using SMART Connect? This error often indicates that there is an issue with connectivity between your local database and your Connect server.

If so, you may want to export your local changes since last synchronizing, then go to Connect > Advanced Options > Replace CA with CA from Connect

You can then re-import any local changes and synchronize with the server.

Try running the report again after taking these steps.



Good morning .Thank you .Let me follow the steps.


Good morning. Thank you let me follow the steps.Thank you for your quick response.

Good afternoon. I deleted the existing CA and replaced it with one from connect. No changes so far, any other suggestions.


Mahohoma N