Hi Jorge,
Is there any possibility that any of the directories in this folder have been modified / damaged / removed? It looks like there are some files in here which do not belong in this directory.
I would recommend, in future, to create a shortcut of this application file and move it to your desktop so you don’t need to open the actual primary directory where it is easy to accidentally make changes which can cause corruptions in the software.
Do you have a recent back up of your database? If the software is damaged we may need this to recover your data.
That said, you can try the following:
- Copy every file in this screenshot to a new folder
- install a new version of SMART 6.3.0
- Compare the files in the two folders (the copy and the newly installed software)
- Replace any files in the copied folders that appear to be missing or modified.
Kind regards,
Alex
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