We are having the attached error and loosing some data when we sync data from connect to desktop. Do you have any insights on this?
The translation of the error is: “The point 13/09/2023, 4:29:49 p. m. matches with different missions [CUC002_1_2023(13/09/2023), CUC002_2_2023(13/09/2023)]. Make sure the days and times don´t overlap and try again”
Hi Lina,
I’m sorry you didn’t get a response on this. This type of warning indicates that there are two missions from the same device that having overlapping start and end dates/times. If a trackpoint/waypoint falls during the overlapping time, there isn’t a way of knowing which mission it’s supposed to be added to.
Look at the two missions it references in the message and note the start and end dates/times. You will likely need to adjust them so that the two missions don’t overlap. You should then be able to process this item to assign it to the correct mission.