Importing patrols from SMART Mobile json files

SMART Community Forum
1

Hey there,

The json files of patrols can only be imported or opened once ?

Because someone in my team is trying to open the json files in two computers (with no SMART connect), and they are having this issue

IMG-20231208-WA0022
IMG-20231208-WA00221200×1600 251 KB

Thanks for your help
Jackie

2

Hi Jackie,

Once patrol data is exported from a SMART Mobile device the data package will be removed from the device.

Could you perhaps help to explain the context a little? Why does the json need to be opened twice? The simplest mechanism is to import the data once. Then if you want to share the data, export the patrol / incident from SMART which will create a .zip file that you can import into another installation (i.e. import / export patrols).

Cheers,

Alex

3

Hey Alex!

We usually need to upload patrols on different computers because they are not synchronized with SMART Connect.

I gave that solution of exporting the patrol to a zip file and then importing it, and thanks for the explanation about the json files.

Jackie

1 Like