Issue with devices recording straight lines between waypoints

Hi Folks.

We recently upgraded from the Blackview 4700 to Blackview 5300. When the mobile package is uploaded and the map is viewed the patrol’s progress is no longer logged accurately and there are simply straight lines drawn between waypoints.

Has anybody else encountered this issue and how it fix it ?

Hi there, which version of SMART Mobile are you using? If you send me a mobile package or a bug report, I will take a look and check the configuration.

-Justin

Thanks Justin. I sent you a message.

Problem was solved by following the instructions here.