Can someone please clarify for me where and when a patrol package will store data on board the phone that can be accessed via cable connection, and when it will allow data to be uploaded to Connect over wifi/data connection.
In SMART 7 the option for Data Uploads in the patrol package tool says you can’t access the data from the phone if the Upload option is selected. But I feel like I read somewhere that the phone does indeed store the data on board even with the upload option on, and that is what I seemed to be finding. Our phones were storing patrol packages in the SMARTdata folder.
But if the upload option is not selected, does that mean the Export button in the app can’t send the patrol data to Connect over the network if available?
More confusingly, my current package (made in SMART 7.4, run on Mobile 422) has the upload option switched off but SMART 7 can’t seem to see all the patrol data. The SMART Mobile Import says “No data files imported from the device”. The data are there somewhere on the phone because they appear on the (rather hidden) Exported Data list and from there can be attached to an email. They aren’t in the SMARTdata folder.
Many thanks
Jeremy