Problem erasing patrols

Hey there,

We are having this issue when trying to erase a patrol.

Any idea on how to solve it?
Jackie

Hi Jackie,

Is this a consistent problem? Does it occur for all patrols even after restarting the system?

If so, the most likely fix will be to backup your system, reinstall SMART, import your CA and then try again. This should address any issues that might have arisen when your database was initially installed or if any directories have been modified.

Cheers,

Alex

1 Like

Hey Alex,

the reinstallation fixed it!

Thanks
Jackie

1 Like

Hey Alex,

I have been reported a similar error, but this time with observations instead of patrols. Should we try the same procedure?

Jackie