Hello,
We keep having issues with resetting user account details. When we use the option forgot password we get the following error:
Can someone please solve this issue?
Kind regards,
Elke
Hi Elke,
Is this an Alliance hosted cloud server?
If so, could you please share the URL and version number (i.e. SMART 8)?
Cheers,
Alex
Hi @Alex_Wyatt
Yes hosted by SMART.
https://zcpconnect.smartconservationtools.org/server/connect/report
Version 8.1.0
Kind regards,
Elke