SMART Connect 7.5.6 server not working

SMART Community Forum
1

Hi all,
Since yesterday, we were not able to synchronize data to our SMART Connect server. When accessing SMART connect with a browser (Google Chrome), it says that the server is unavailable (cf. image).

SMART Connect server problem
SMART Connect server problem1200×346 31.2 KB

Is there anyone who can tell why this is happening?
Thank you in advance,
Angelo

2

Capture Connect Server
Capture Connect Server901×242 28.5 KB

Hi! To avoid creating a separate topic, I decided to report a similar issue here as well. We are also experiencing troubles with our server.

3

Hi Angelo

Can you submit a ticket - ‘Connect related request’ with this form - Loading... - Form by Asana?

Someone will look into it for you.
Thanks
Padma