SMART Connect queries

SMART Community Forum
1

Hi,
I am experiencing issues with the SMART Connect queries.
When I export and set a certain time period, it gives me a random date period instead of the one I selected. Also if indicate “all data”, it gives me less data than we have in the database.

Is anyone else experiencing this issue?
Can this be fixed?

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We are using Connect 8.1.0

Kind regards,
Elke

2

Hi Elke,

Looks like this may be an issue with SMART Connect. I’d recommend using queries in SMART Desktop or predefined shorter ranges (e.g., monthly) until a fix is applied.

That said, I’m raising this with the team to get looked into further.

Thanks,

Alex