SMART Connect Sync Error

SMART Community Forum
,
1

Hi Everyone,

Receiving the following error message when I try to Sync with Connect.
Conect Error

We are using Desktop version 7.5.6 and SMART Hosted Connect version 7.5.3

Error is happening on all our sites so please urgently advise how we can fix it.

Thanks
Nick

2

Sorry just seen that our desktop version is now 7.5.7 but we have not upgraded it from 7.5.6 manually?

Please can we get our Connect server upgraded.

Thanks
Nick

3

Hi Nick,

To request an upgrade, please fill out this form.

James