SMART connect synching issues

Hi everyone. I am having challenges synching our CA. The process if timing out and even if you increase the number of download retries or upload retries. It seems our server is not working. Can anyone help?

3 Likes

Hey Rumbi,

Are you using a Partnership hosted server? Looks like the connection needs checking.

Cheers,

Alex

1 Like

Hi Alex,
Yes it is hosted by the Partnership.
Regards,
Rumbi

Hi Rumbi,

Can you log your issue here please - Loading... - Form by Asana

I will tag the team to check your server.

Thanks

Monica

Hi Monica,

Thank you, I just did.

Regards,
Rumbi

1 Like

Thanks Rumbi! I tagged the tech team to check your server.