SMART Connect Upload Issue

cci_jc · July 18, 2023, 5:56am

Hi everyone,

Does anyone encounter this SMART Connect issue? We’re currently using the test server.

I attached a screenshot for reference.

Alex_Wyatt · July 18, 2023, 7:16am

Hi Clark,

You’re using a Partnership hosted server?

Are you using the latest version of the software available? (i.e. 7.5.6).

Thanks,

Alex

cci_jc · July 18, 2023, 7:23am

Hi Alex,

Thanks for your prompt reply.

Yes we’re using the latest SMART Desktop build 7.5.6.

And test server provided by Monica:

Alex_Wyatt · July 19, 2023, 3:25am

Hi Clark,

Ah, I see. This training server is undergoing some updates. Please hold on for more information regarding a version update.

If you need your own server, please make the request via the website.

Kind regards,

Alex