SMART mobile update -problems & feedback

Good day,

I just realized that SMART mobile was updated and users are no longer able to select media from their phone’s library. This is very detrimental as many users are taking pictures with their phones first as the quality is much higher and then adding them on SMART.

In the setting of a CA there is a new field “Upload queue” where I can see the observation and at the bottom there are grey icons. They are all clickable this time, except the Start icon that seems to be clickable but does not work. Nothing happens.

I exported the observation by clicking on “Export data” but I can still see the observation under Upload Queue and it is not under Exported data. I don’t understand the logic.

Although it was never the case, the option to Edit an observation or Delete it before it gets exported is still not available. It is in Grey and not clickable.

Finally, I updated the map for a CA that displays perfectly on SMART desktop with all the labels. However, on SMART mobile, the labels for the dams do not appear although the ones for the roads and infrastructures do.

Thank you.

Hi Marine,

Regarding the selection of media from the library, this is caused by the Classic configuration option “Simple camera” being defaulted to checked. You can uncheck that and you will get back the ability to pick files. I will fix this in the next build.

The upload queue is for data that should be uploaded to a Connect server.

The export page is for data that needs to be retrieved by USB cable. Usually, people have one or the other.

The upload queue is also a history of things that have been sent. If you click on the “Clear sent” button at the bottom, then only data which has not yet made it to the server will be shown. Is that what you are seeing?

Regarding the ability to edit data, this depends on a desktop setting. If you send me a bug report from your device, I will take a look.

Cheers,
-Justin

Hi Marine,

The fix for the camera not allowing user uploaded photos has been deployed and should arrive in the next day or two.

Cheers,
-Justin