Hi everyone,
Solving Blackview track logging problem-1.pdf (103.7 KB)
One of our community members reported an issue where some smartphones exit SMART Mobile after 10 minutes of inactivity, which stops track documentation—even though the necessary phone settings are enabled.
In January 2024, Justin Stevenson provided a solution that has worked well - see attachment. We’re sharing his fix here to help anyone experiencing the same problem. If you continue having issues after trying the attached solution, please contact us at info@smartconservationsoftware.org.
Thank you!