Time zone problems with SMART 7

SMART Community Forum
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1

Hi SMART team, we recently upgraded to SMART 7, and encountered an issue: when importing gpx files (from Garmin GPS) the waypoint time is automatically set to UTC in the reports. SMART 6 works fine, the time for each waypoint is set correctly to our time zone. It therefore really seems to be a problem of the SMART 7 desktop app.
Importin SMART mobile data into SMART 7 works well though. However, we need still handheld GPS for some patrols, therefore it would be good if this problem could be fixed soon, as we like SMART 7 better when working with SMART mobile…would not want to switch back to version 6 just because of the few GPS patrols.

Please let me know if you already working on the issue, and drop me a message if it is resolved.

Thanks a bunch!

2

Hi Alex,
Thank you for sharing this. This is a known issue with SMART 7, and the developers are working on a fix. Stay tuned for further updates in the forum.

3

Hi @matt.hron. Is this already solved?

4

Hi Jackie,

I imagine this will come with SMART 7.5.7 which should be released soon.

Cheers,

Alex

5

Hey @Alex_Wyatt do we know which date approximately it will be realised?
I have been working on a conservation area in SMART7. I need to do a training about the tool in two weeks, and I just have found this issue. Do you think is it better to stay in version 6?

Thanks in advance
Jackie

6

Yes, this fix will be included with version 7.5.7, which is currently in testing. I don’t know what the planned release date is yet.

For training purposes, I think it would be better to use SMART 7 and make note of this issue and upcoming fix.

7

Hey @matt.hron, can I have this new version for my training purpose?

Jackie

8

Hi Alex and Jackie,
Can you confirm that you’ve been able to upgrade to SMART 7.5.7 and this issue is resolved?

9

Hi Matt, I have not yet had the opportunity to check myself but heard from the team that it works out alright now. Thanks a bunch! Best, Alex

10

Hey Matt,

Fortunately yes.

Thanks
Jackie