I’m getting an error message that is preventing me from syncing Desktop data with Connect. The message says:
An error occurred uploading changes to SMART Connect: Error processing work items: java.sql SQLException: Invalid number of rows updated.
Is it possible to trace where the problem might be and resolve it? It has come about since processing some phone data via cable onto the desktop. I don’t have access to the JSONs from those phones to be able to revert to a previous backup and start again.