I just finished my first report on the desktop; it is working well. However, I cannot see it in my Connect. The queries are all there. As the image below shows, I can run queries through Connect, but reports do not load. Can anyone shed some light on it, please? Thank you!
Please take a look at the filter icon in the top right corner of the report pane and change some settings there to see if they appear.
Your workflow import might be successful but if it the incidents are test data and no information has been added then the content might not appear in the list.
Unlike the Queries section, where I can see all my queries, the report doesnât load anything. I only see âloadingâ and I canât change any settings.
Maybe a silly question, but have you made sure to run the âConnectâ âsync all changesâŚâ command after making your report changes and saving it?
Seems like you canât even get the list of reports on Connect right? Did you try logging out and back into Connect?
If it consistently does this, there is probably a server error happening that might tell you more information on why that you need server access to look into.
Maybe @jsimfukwe can look at the logs on this server at some point?
Weâve checked on the server side and rerun the update script to help resolve the issue. Please confirm if you are able to successfully run your reports on your Connect server.
It doesnât work, however. I can run the reports on the desktop, and it works well - the same for queries. Queries are working in Connect, but reports are not loading yet. I synched everything already.
We did an investigation on your server activity. It looks like there is incomplete upload. Iâd suggest deleting the CA from connect and re-uploading it. Once completed, please try to run the queries.
I just deleted the CA from Connect and uploaded it again from the desktop. I can run queries, but my reports are still missing. I recorded my screen to demonstrate it.
Weâve tested this and are currently in touch with the developers to look into the issue and figure out what is causing the issue. Please wait for feedback.
Thanks in advance for your patience.